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> For a complete documentation index, see https://developer.jelliu.co/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developer.jelliu.co/_mcp/server.

# List evaluation criteria results for text conversations

GET https://api.jelliu.co/api/analytics/conversations/criteria

One row per evaluation criterion (as configured on the agent in the voice engine, e.g.
`consulta_resuelta`) found on analysed text conversations created in the window, with its
success / failure / unknown counts. Criteria are discovered from the data, so a newly
configured criterion appears without any change on your side. Rows are sorted by criterion id.

Only analysed threads count. A verdict other than `success` or `failure` (including a missing
one) is counted as `unknown`. `successRate` is a FRACTION from 0 to 1 over decided results
only (`success / (success + failure)`) and is `null` when nothing was decided; it is not a
0-100 percentage like the voice endpoints. For a voice + text roll-up of the same criteria use
`GET /api/analytics/analysis/criteria`.

**No data.** An empty `data` array when no analysed conversation in range carries criteria.

**Idempotency.** Read-only; safe to retry.

**Consistency.** Computed live on every request; `Cache-Control: private, max-age=30, stale-while-revalidate=900`.

**Access**
- **Required scope:** `read`. Signed-in users need the owner, admin, member or viewer role.
- **Rate limit:** Analytics — 30 requests/min per workspace, shared with the rest of `/api/analytics/*` (except `/analysis/*`); also counts against the general API limit. See [Rate limits](/rate-limits).
- **Plan:** Available on every plan (behind the `advancedDashboard` feature gate, which is enabled on every plan).


Reference: https://developer.jelliu.co/api-reference/analytics/get-analytics-conversations-criteria

## Authentication

- `Authorization` header (bearer token, required) — Workspace API key: `jl_` followed by 64 lowercase hex characters, created by the workspace owner in the dashboard (**Settings → API Keys**) and sent as `Authorization: Bearer jl_...`. The plaintext is shown once, at creation; Jelliu stores only a SHA-256 hash. A workspace can hold up to 25 active keys. | Scope | GET / HEAD | POST / PUT / PATCH / DELETE | Admin-only routes | | --- | --- | --- | --- | | `read` | Yes | No | No | | `write` | Yes | Yes | No | | `full` | Yes | Yes | Yes | Operations restricted to admins or owners reject keys without the `full` scope with `403`, and say so in their description. No key, whatever its scope, can mint or revoke API keys or rotate a webhook secret — that requires a signed-in owner session. A revoked key stops authenticating within about 10 seconds. See [Authentication](/authentication).

## Request

### Query parameters

- `days` (integer, optional, default: 30) — Window in days ending now. Integer 1-365; anything else is rejected with `400`.
- `channel` (enum, optional) — Restrict to one channel. Omit for every text channel. Any other value is a `400`.
  - Allowed values: `whatsapp`, `webchat`, `email`, `instagram`, `messenger`

## Response

### 200

Criteria breakdown, one row per criterion id.

- `data` (list of object, optional)
  - `criterion` (string, optional) — Criterion id as configured on the agent in the voice engine.
  - `success` (integer, optional) — Conversations judged a success on this criterion.
  - `failure` (integer, optional) — Conversations judged a failure on this criterion.
  - `unknown` (integer, optional) — Conversations the model could not judge, or with a missing or unrecognised verdict.
  - `successRate` (double, optional, nullable) — Fraction 0-1 of DECIDED results (`success / (success + failure)`), unrounded; `null` when none were decided. Not a percentage.

## Errors

### 400 Bad Request Error

`days` or `channel` failed validation.

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

### 401 Unauthorized Error

No usable credential. Either the `Authorization` header is missing or is not a well-formed `Bearer jl_…` key, or the key is unknown, revoked or expired. Do not retry with the same key. See [Authentication](/authentication#401-unauthorized).

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

### 403 Forbidden Error

An API key without the `read` scope, a signed-in user whose role is not owner/admin/member/viewer, or a suspended workspace.

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

### 429 Too Many Requests Error

Analytics or general API budget spent for this minute.

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

## Examples

**Response**

```json
{
  "data": [
    {
      "criterion": "cierre_limpio",
      "success": 97,
      "failure": 12,
      "unknown": 39,
      "successRate": 0.8899082568807247
    },
    {
      "criterion": "consulta_resuelta",
      "success": 118,
      "failure": 21,
      "unknown": 9,
      "successRate": 0.8489208633093526
    },
    {
      "criterion": "sin_fuga_de_proveedor",
      "success": 0,
      "failure": 0,
      "unknown": 148,
      "successRate": null
    }
  ]
}
```

**SDK Code**

```python Analytics_getAnalyticsConversationsCriteria_example
import requests

url = "https://api.jelliu.co/api/analytics/conversations/criteria"

querystring = {"channel":"whatsapp","days":"30"}

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers, params=querystring)

print(response.json())
```

```javascript Analytics_getAnalyticsConversationsCriteria_example
const url = 'https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Analytics_getAnalyticsConversationsCriteria_example
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Analytics_getAnalyticsConversationsCriteria_example
require 'uri'
require 'net/http'

url = URI("https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java Analytics_getAnalyticsConversationsCriteria_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php Analytics_getAnalyticsConversationsCriteria_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp Analytics_getAnalyticsConversationsCriteria_example
using RestSharp;

var client = new RestClient("https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift Analytics_getAnalyticsConversationsCriteria_example
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.jelliu.co/api/analytics/conversations/criteria?channel=whatsapp&days=30")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```