> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developer.jelliu.co/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developer.jelliu.co/_mcp/server.

# List daily sentiment

GET https://api.jelliu.co/api/analytics/sentiment-trend

Returns, per calendar day, how callers felt: average sentiment (-1 to 1), average
frustration (0 to 1) and the average of each call's worst moment. Only calls that
carry a sentiment score are included, and `callCount` says how many that was, so a
day with two scored calls is not mistaken for a trend.

**Filters.** `days` sets the window (rolling, ending now; missing or out-of-range values
become 30). `direction`, `campaignId` and `agentId` narrow every row. `timezone` decides
which calendar day a call falls in; an unknown zone name silently falls back to UTC.

**Ordering.** Ascending by `date`, at most 366 rows.

**No data.** Days without a scored call are omitted. `avgFrustration` and
`avgSentimentLow` can still be `null` on a day that has sentiment, because those signals
were captured from 2026-09-02 onwards.

**Idempotency.** Safe to retry: this is a read.

**Consistency.** Cached for 120 seconds, then served stale for up to 15 minutes while a
background refresh runs.

**Access**
- **Required scope:** `read`. Signed-in users need the owner, admin, member or viewer role.
- **Rate limit:** Analytics — 30 requests/min per workspace, in addition to the general API budget of your plan. See [Rate limits](/rate-limits).
- **Plan:** Available on every plan. A workspace without an active subscription (active, trialing or past due) gets `403 BILLING_ERROR`.


Reference: https://developer.jelliu.co/api-reference/analytics/get-analytics-sentiment-trend

## Authentication

- `Authorization` header (bearer token, required) — Workspace API key: `jl_` followed by 64 lowercase hex characters, created by the workspace owner in the dashboard (**Settings → API Keys**) and sent as `Authorization: Bearer jl_...`. The plaintext is shown once, at creation; Jelliu stores only a SHA-256 hash. A workspace can hold up to 25 active keys. | Scope | GET / HEAD | POST / PUT / PATCH / DELETE | Admin-only routes | | --- | --- | --- | --- | | `read` | Yes | No | No | | `write` | Yes | Yes | No | | `full` | Yes | Yes | Yes | Operations restricted to admins or owners reject keys without the `full` scope with `403`, and say so in their description. No key, whatever its scope, can mint or revoke API keys or rotate a webhook secret — that requires a signed-in owner session. A revoked key stops authenticating within about 10 seconds. See [Authentication](/authentication).

## Request

### Query parameters

- `days` (integer, optional, default: 30) — Size of the reporting window in days, ending now. On most analytics routes a missing or out-of-range value falls back to `30` instead of being rejected; the operation says when it is strict.
- `direction` (enum, optional, default: all) — Which calls to count: `inbound` (calls the agent answered), `outbound` (calls the agent placed) or `all` (both).
  - Allowed values: `inbound`, `outbound`, `all`
- `campaignId` (string, optional) — Scope every number to one campaign of the workspace. Omit it to aggregate across all campaigns and manual calls.
- `agentId` (string, optional) — Scope every number to one agent — the agent that served each call, so manual (campaign-less) calls count. Omit it to aggregate across agents.
- `timezone` (string, optional) — IANA time zone the day and hour buckets are computed in (default `UTC`). An unknown zone falls back to UTC; a value longer than 50 characters is rejected with `400`.

## Response

### 200

Daily sentiment rows in ascending date order.

- `data` (list of object, optional)
  - `date` (date, optional) — Calendar day, `YYYY-MM-DD`, in the requested timezone (UTC by default).
  - `avgSentiment` (double, optional, nullable) — Mean overall sentiment (-1 to 1) of the day's scored calls, two decimals.
  - `avgFrustration` (double, optional, nullable) — Mean overall frustration (0 to 1) of those calls, two decimals. `null` when none carried it.
  - `avgSentimentLow` (double, optional, nullable) — Mean of each call's worst moment (lowest per-turn sentiment), two decimals. `null` when none carried it.
  - `callCount` (integer, optional) — Scored calls that day, the denominator of the averages. Not the day's total calls.

## Errors

### 400 Bad Request Error

`direction` is not `inbound`, `outbound` or `all`, `campaignId` or `agentId` is not a UUID, or `timezone` is longer than 50 characters.

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

### 401 Unauthorized Error

No usable credential. Either the `Authorization` header is missing or is not a well-formed `Bearer jl_…` key, or the key is unknown, revoked or expired. Do not retry with the same key. See [Authentication](/authentication#401-unauthorized).

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

### 403 Forbidden Error

No active subscription, a signed-in role outside owner/admin/member/viewer, an API key without the `read` scope, or a suspended workspace.

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

### 429 Too Many Requests Error

The analytics budget (30 requests/min) or the plan's general API budget is exhausted.

- `error` (object, required) — The error object. Always has `code` and `message`.
  - `code` (string, required) — Stable machine-readable error code (for example `VALIDATION_FAILED`, `UNAUTHORIZED`, `FORBIDDEN`, `NOT_FOUND`, `BILLING_ERROR`, `COMPLIANCE_BLOCKED`, `RATE_LIMIT_EXCEEDED`, `INTERNAL_ERROR`). Switch on this, not on `message`. See [Errors](/errors).
  - `message` (string, required) — Human-readable explanation. English or Spanish depending on the route; may change without notice.
  - `details` (object or list of object, optional) — Present on `VALIDATION_FAILED` only. Its shape depends on how the route validates: * a field map, either Zod's `flatten()` output (`{ "formErrors": [], "fieldErrors": { "name": ["..."] } }`) or just its `fieldErrors` part (`{ "name": ["..."] }`); * an issue list, where each issue has at least `path`, `message` and `code`. `path` is a dot-separated string on routes that let the schema throw, and an array of keys on routes that forward Zod's raw issues (those also carry Zod's extra issue fields).
    - Field map
      - `formErrors` (list of string, optional)
      - `fieldErrors` (map from string to list of string, optional)
  - `metadata` (map from string to any, optional) — Structured detail exposed for a small allowlist of codes only — for example `BILLING_ERROR` carries `limit`, `current` and `tier` (resource caps) or `tier` and `feature` (feature gates).

## Examples

**Response**

```json
{
  "data": [
    {
      "date": "2026-09-12",
      "avgSentiment": 0.31,
      "avgFrustration": 0.2,
      "avgSentimentLow": -0.18,
      "callCount": 10
    },
    {
      "date": "2026-09-14",
      "avgSentiment": 0.37,
      "avgFrustration": 0.16,
      "avgSentimentLow": -0.12,
      "callCount": 15
    }
  ]
}
```

**SDK Code**

```python Analytics_getAnalyticsSentimentTrend_example
import requests

url = "https://api.jelliu.co/api/analytics/sentiment-trend"

querystring = {"agentId":"2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11","campaignId":"0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90","days":"30","direction":"outbound","timezone":"America/Bogota"}

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers, params=querystring)

print(response.json())
```

```javascript Analytics_getAnalyticsSentimentTrend_example
const url = 'https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Analytics_getAnalyticsSentimentTrend_example
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Analytics_getAnalyticsSentimentTrend_example
require 'uri'
require 'net/http'

url = URI("https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java Analytics_getAnalyticsSentimentTrend_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php Analytics_getAnalyticsSentimentTrend_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp Analytics_getAnalyticsSentimentTrend_example
using RestSharp;

var client = new RestClient("https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift Analytics_getAnalyticsSentimentTrend_example
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.jelliu.co/api/analytics/sentiment-trend?agentId=2f2d8b4d-aa6f-41e0-9d3e-4d61e1b07a11&campaignId=0f3c8b52-6d1a-4e2f-9b7c-4a5e6d7f8a90&days=30&direction=outbound&timezone=America%2FBogota")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```