List evaluation criteria results for text conversations
One row per evaluation criterion (as configured on the agent in the voice engine, e.g.
consulta_resuelta) found on analysed text conversations created in the window, with its
success / failure / unknown counts. Criteria are discovered from the data, so a newly
configured criterion appears without any change on your side. Rows are sorted by criterion id.
Only analysed threads count. A verdict other than success or failure (including a missing
one) is counted as unknown. successRate is a FRACTION from 0 to 1 over decided results
only (success / (success + failure)) and is null when nothing was decided; it is not a
0-100 percentage like the voice endpoints. For a voice + text roll-up of the same criteria use
GET /api/analytics/analysis/criteria.
No data. An empty data array when no analysed conversation in range carries criteria.
Idempotency. Read-only; safe to retry.
Consistency. Computed live on every request; Cache-Control: private, max-age=30, stale-while-revalidate=900.
Access
- Required scope:
read. Signed-in users need the owner, admin, member or viewer role. - Rate limit: Analytics — 30 requests/min per workspace, shared with the rest of
/api/analytics/*; also counts against the general API limit. See Rate limits. - Plan: Available on every plan. Requires an active subscription (
active,trialingorpast_due); without one the request is refused with403 BILLING_ERROR(metadata.kind: subscription_required).
Authentication
Workspace API key: jl_ followed by 64 lowercase hex characters, created by the workspace owner in the
dashboard (Settings → API Keys) and sent as Authorization: Bearer jl_.... The plaintext is shown once,
at creation; Jelliu stores only a SHA-256 hash. A workspace can hold up to 25 active keys.
Operations restricted to admins or owners reject keys without the full scope with 403, and say so in
their description. No key, whatever its scope, can mint or revoke API keys or rotate a webhook secret —
that requires a signed-in owner session. A revoked key stops authenticating within about 10 seconds.
See Authentication.
Query parameters
Window in days ending now. Integer 1-365; anything else is rejected with 400.
Restrict to one channel. Omit for every text channel. Any other value is a 400.

